![]() ![]() Hold Control and click the file on your desktop. Move the download file to your desktop and try again. ![]() If you haven't already, upgrade your device to MacOS Sierra 10.12.Ĭlick OK and wait 10 seconds. " Microsoft Office can't be opened because it is from an unidentified developer." Now, redownload using the Safari browser at /signin. If it's still not working, delete the installer.pkg file and empty the Trash. ![]() pkg file from the Downloads folder to the desktop, and then double-click to launch. The final file size should be around 1.5 gb. It may take a while, and may start and stop. Installer.pkg file downloaded but won't launch. Quit out of your browser and then try again. Some customers may get this error when clicking install button from their My Account page: Or you can open Finder > Applications > scroll down to "Microsoft." "An error has occurred. If you're looking for the Office apps after installing:Īfter you've installed the Office suite, you can find them by opening the Launchpad. ![]()
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